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Non-responsibility disclaimer


Non-responsibility disclaimer

Flame sensors, relays, gaskets and any other small item that can be shipped using envelopes, are considered non-trackable items.

What does this mean?

It means that we are unable to track these items. This means, we can neither confirm or deny whether an item goes missing, or whether the customer actually did receive the item.

OemHvacPartsCanada.ca will no longer be accepting responsibility for these items that do go missing.

Our company makes all attempts to ensure these items are packaged correctly, labelled correctly, and with a clear return address labelled on the shipping envelope.

There should be no reason unless the customers provided incorrect address for these items to go missing.

There should also be no reason why we do not receive back missing items that are clearly marked with return addresses.

OemHvacPartsCanada.ca is now offering its customers on products that are shipped out by regular mail the choice in purchasing extra insurance which will cover the lost or damaged product.

This means you will be either required to contact us in order to purchase the extra insurance, or you may go to the link below to select the listing known as extra insurance and add this to cart.

Advantage of selecting extra insurance is that you could receive your item quicker and a tracking number can be provided.

If you do not purchase the extra insurance that will cover the lost or damaged item OemHvacPartsCanada.ca will no longer be financially responsible for the lost or damage item. This means you may be required to pay for additional cost in order for us to reship you out a new item.

If you have any other questions or concerns, in regards to what you have read, or if you do not understand what you have read, please feel free to send us a submission form request on our contact page.

We thank you for your understanding and your business.