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Return Policies

Return Policies from the manufacturers, distributors, and suppliers include the following: There is no return granted without written authorization; and in the case of returns, restocking fees may apply. Also, the item(s) returned must be in perfect, unused, and new condition, in its original packaging.

In all accounts, the customer will be charged a restocking fee, to cover any costs that have incurred in the processing of your order. Before a return or an exchange is granted, an employee of OemHvacPartsCanada.ca must approve the request

If you ship your item back to us, without our permission you will assume all liability and responsibility for the item that you are shipping back to us. This means that if the item receives any damage during shipping you will be financially responsible for the damages. You will either have to replace the item, or compensate us for the item. If your item has been approved as returnable, one of our staff members will thoroughly inspect the item being returned to us and you will be subject to up to a 50% restocking fee. This is to cover the product, shipping cost, which includes packaging material i.e. bubble wrap boxes packaging tape labelling, and man-hours that it cost too originally order your item and to have it shipped out. If you have any questions or concerns regarding this please feel free to contact us

There are no exceptions, all returns or exchanges must be approved prior to the item being shipped back to us.
If an item, that you wish to return, has been installed and/or the packaging material is not in perfect condition, the item will not be accepted for a return or an exchange.

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